I assume you tried to to upgrade to the latest fingerprint software unless you already had the latest installed? Monday, November 23, 4: My company got about Lenovo laptops. The fingerprint reader drivers installed with Windows 7. Forums Knowledge Base Blogs. Message 2 of 6.

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This site uses cookies for analytics, personalized content and ads. Anyone know what may cuse this? I would guess you would also gain access to the download link if you created a user account at Authentec to be able to logon for more site access.

You could also keep windoows eye on task manager to see if the memory usage increase abnormally fast and what process that is responsible fo the high memory usage if any. Saturday, October 3, 1: Remove From My Forums. My fingerprint scanner AESl for studio laptop finally works!!!!

Now I’ve been looking for a proper solution. Message 5 of 6. I’ve tried three of the four versions of the finger print software including the latest 81 I have the same issue.


This website uses cookies. Message 6 of 6. Having dealt with PCs for more than 25 years I am fully aware that customers want solutions, but you’re not going to get s solution if you don’t address the problem to the entity responsible for the product.

Then tell HP exactly how you feel since they are responsivle for the hardware they sell! They won’t know until you tell them! Thanks a lot Rolando. I use process explorer to watch the memory keep increasing, but it doesn’t show which application or process is doing this task manager doesn’t either.

Could you please tell me what must I ads2810 to fix the problem. The build has Office autentec Acrobat reader.

AuthenTec Inc. AES2810 drivers for Windows 8.1 x64

Message 3 of 6. Had to follow Ramirez suggetions to get management software. Then you could compare the memory usage with the same computer right after a reboot.

Do you have a lot of additional software installed in the corporate build? Sign in to vote. Thursday, January 21, 9: On this particular issue, you saw that Rolando contacted Authentec – without result!


They issued updated software to Lenovo on Feb. Authengec worked out well for me. I hope I am posting my question where it belongs. So what more you gonna do???

Solved: Authentec AES finger print reader – Lenovo Community

See our Sustainability Report. After putting our corporate build on the machines, I’ve noticed a “low on virtual memory” error after a few hours. Thinkpad A – Bios 1. My company got about Lenovo laptops.

Software for Authentec fingerprint reader

In the meantime new hp laptops with Windows 7 and Authentec Fingerprint reader were available. Not an IT pro? Tuesday, November 24, 4: